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Salesforce lightning is a modern user interface that can drive the productivity of your Sales Reps and Service staff. It offers many new features that can provide new functionality, usability, and speed for Salesforce users. Below are the key features of lightning that can help organizations optimize operations and employees work faster
The Home Page allows your Sales teams to stay focused by helping them view, at a glance both their results and activities for the day.
The Activities timeline gives you a glimpse into the past and the future. You can view all the past tasks, activities, emails and events in the chronological order of when they are due, which is highly helpful for sales reps to get up to speed quickly. In addition to this, you can access the ‘Log a Call’, ‘New Event’ and ‘Email functions’ options which loads inside the Component for ease.
With the lightning record details page, a user can see all the Quick links actions related to that record on the same window. Lightning provides Highlighted panel which helps the user to see the important details for a particular record where the displayed fields will be set by the Compact Layout.
It enables Sales users to visualize their sales process for a particular record, as well as see helpful tips and fields. The path is now enabled on a number of objects and is great at giving your reps that extra helping hand when progressing a deal. You can easily change the status by clicking on one of the chevrons, and you can update key fields at each stage. This is particularly great for a less experienced Sales team, getting them to focus on the fields that are important.
Kanban is all about Visual Management. Kanban allows teams to see work in progress and quickly understand complex information like processes, task relationships and risks.
With Classic, you were familiar with clicking on tabs and being redirected to the relevant page but, with Lightning, things have changed. You can now click the little drop-down arrow next to any tab to view an array of extra features including-
It also works for Reports and other items. If there are any Reports and Dashboards which users need to view regularly then they can create a prominent view by adding that in Nav bar.
There are plenty of reasons for your business to move from Classic to Lightning. But, Salesforce Classic to Lightning migration is not simple and needs experienced hands with deep expertise on Salesforce products.
Email us at customersuccess@appshark.com to discuss how we can help you in a smooth transition from Salesforce Classic to Lightning.