Manage your day-to-day CRM activities seamlessly with our team of service providers
Let our AppShark professionals maintain and support your Salesforce instance with our flexible Managed Services program. Choose between Time & Materials, Block of Hours, shared/dedicated resources, and a blend of NA-based and offshore, role-specific resources you need.
AppShark’s Salesforce Managed Services help businesses optimize their Salesforce operations and manage everything in-house without any hassle. Our comprehensive SF solutions ensure your Salesforce instance runs smoothly, aligning with your business objectives. With our flexible approach, businesses can focus on their core activities while we handle the ongoing support, administration, and enhancements required to maximize the value of Salesforce.
Whether you need user administration, data management, or advanced customizations, our team of certified experts is equipped to meet your needs. Our Managed Services program is designed to offer flexibility, allowing you to choose the right combination of resources and services that fit your requirements, budget, and business goals.
We offer strategic, ongoing maintenance, allowing you to optimize your Salesforce environment continuously. Here’s why businesses choose us:
Whether you need a one-time service, ongoing support, or a mix of both, we offer flexible models like Time & Materials, Block of Hours, and shared or dedicated resources. This flexibility allows you to tailor the service package to precisely match your operational demands and budget constraints.
Our team includes certified developers, administrators, architects, and business analysts, ensuring every task is handled with expertise and precision.
By offering a blend of onshore (North American-based) and offshore, role-specific resources, we help businesses optimize their support costs without compromising quality. This hybrid approach ensures you receive the right expertise exactly when you need it, maximizing efficiency.
No two businesses are alike, so our services are customized to meet the specific needs of your Salesforce environment, from routine tasks to more complex strategic initiatives.
AppShark’s Managed Services program is built on flexibility, allowing you to select the resources, timeframes, and support levels that work best for your organization. Our service options include:
This model offers flexibility and scalability for businesses that require occasional support or need assistance with specific projects. It’s ideal for businesses that prefer to pay only for the services they need when they need them.
With the Block of Hours model, businesses can purchase a set number of hours that can be used over a specified period. This offers greater flexibility in planning and budgeting, allowing you to allocate hours as needed for ongoing support, maintenance, or enhancements.
Depending on the complexity of your Salesforce environment and your business needs, you can choose between shared or dedicated resources. Shared resources offer a cost-effective solution for routine tasks, while dedicated resources provide you with a team that’s fully focused on your Salesforce instance.
AppShark provides extensive Salesforce Managed Services, covering all aspects of Salesforce administration and support. Our offerings include:
AppShark provides extensive Salesforce Managed Services, covering all aspects of Salesforce administration and support. Our offerings include:
Managing users, roles, profiles, and permissions can be time-consuming. Our team handles these routine administrative tasks, ensuring that the right people have access to the right information and tools.
AppShark's team will design and maintain detailed reports and dashboards, providing you with the insights needed to make informed business decisions.
We ensure your Salesforce environment is configured to support your business processes, optimizing objects, fields, layouts, and validation rules for efficiency and accuracy.
Our experts will implement and maintain automation solutions, including lead and case assignment processes, and Salesforce Flows, to streamline your operations and improve responsiveness.
We offer comprehensive data management services, including data uploads and downloads, ensuring your information is accurate, secure, and readily accessible for analysis and reporting.
Regular monitoring, analysis, and maintenance tasks are performed to ensure your Salesforce environment runs smoothly and efficiently. We proactively address potential issues before they become problems, minimizing downtime and disruption.
AppShark's Salesforce Managed Services are delivered by a team of certified professionals, each bringing specialized expertise to the table. This ensures that all tasks, from routine maintenance to complex strategic projects, are handled by the right people:
Our developers and administrators manage day-to-day tasks, ensuring your Salesforce instance is running smoothly and efficiently.
For more complex tasks, our SMEs and consultants provide the guidance and expertise needed to design and implement sophisticated solutions.
Our architects offer strategic consulting and advisory services for larger initiatives, ensuring your Salesforce environment aligns with your broader IT strategy.
These professionals assist in managing complex and strategic projects, ensuring they are delivered on time, within budget, and to your satisfaction.
AppShark's expertise extends across a broad spectrum of Salesforce products, ensuring comprehensive support for all facets of your CRM needs. Our managed services cover:
We help you optimize Sales Cloud to streamline your sales processes, improve lead management, and boost overall sales performance.
Our team supports Service Cloud to ensure that your customer service operations are efficient, responsive, and scalable, helping you deliver exceptional customer experiences.
With Experience Cloud, we enable your business to create rich, engaging digital experiences for your customers, partners, and employees. We handle everything from community setup to ongoing management.
Drive your B2B marketing automation with targeted support and management with Salesforce Marketing Cloud and Pardot, ensuring your campaigns, social media engagement and customer journeys are effective and optimized for lead nurturing, engagement, and conversion tracking.
Streamline your sales operations with expert support for Salesforce CPQ, enabling efficient configuration, pricing, and quoting processes.
Enhance your field operations with specialized support for Salesforce Field Service Lightning, ensuring your team is equipped to deliver exceptional service.
AppShark’s Salesforce Managed Services offer a flexible, cost-effective solution for businesses looking to maximize their Salesforce investment. With a team of certified professionals, flexible service models, and comprehensive support, we help ensure that your Salesforce instance operates at peak performance, enabling you to focus on growing your business.
Contact us today to learn more about how our Managed Services can support your business goals and keep your Salesforce environment running smoothly.
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